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London Hotels Network

Terms and Conditions

1. Availability and Rates

Book Now Limited offers accommodation featured in hotels on London Hotels Network. The hotels accept full responsibility for the availability of their rooms on London Hotels Network. The rates provided on London Hotels Network are only available to Book Now Limited. Because of our buying power we achieve discounts with hotels. We aim to offer the best value at all times and strive to achieve low rates with our hotels to pass the best value on to our customers. We monitor our prices constantly to be as competitive as possible. Unlike other websites there are no hidden extras, such as credit card fees, administration fees and sales recovery charges. In some cases these charges add an additional 15% or more on to your bill. We do not charge credit card handling fees, booking fees, administration charges and it costs the same to book over the phone as online.

2. How bookings can be made

Booking may be made via the following options:
(1) Online Booking
(2) Booking by telephone

3. Credit Card is Required to Secure a Booking

When a booking is being made valid credit card details (Mastercard /Visa/American Express) are required in order to guarantee a reservation and for a small deposit to be taken to secure the booking. The deposit is calculated on a per room per night basis. All bookings are subject to credit card verification and subsequent successful charging of the given credit card. Book Now Limited cannot take responsibility for any incorrect information submitted. Unlike many internet sites Book Now Limited does not require full prepayment in most cases. A deposit is taken at the time of booking. This deposit will appear as "Internet Book Now" on your credit card statement. The credit card details are passed on to the hotel when a reservation is being confirmed to secure the booking. The hotel will generally bill you the customer on departure from the hotel and you can settle using this credit card, or alternative means. In the case of groups, payment terms may vary, we can advise at time of booking.

4. Booking Confirmation Receipt/Voucher

Confirmation of the reservation, together with a receipt for the deposit will be provided by Book Now Limited in the first instance by email. In exceptional circumstances, we will fax or post (regular post) a confirmation to you based on details supplied. When booking online, print off a copy of the booking confirmation and bring it with you to the hotel as confirmation of booking. A copy is also sent to your email address.

You will be required to pay the balance of the payment to the accommodation provider when the user stays at the accommodation. You should check your bill on checkout to ensure that the hotel has deducted the deposit from the bill. You will be responsible for any further charges levied by the accommodation provider.

5. Disclaimer

Book Now Limited does not accept responsibility for cancellations regardless of the circumstances under which the cancellation is made. Book Now Limited is party to the agreement and acts, as agents only and in principal shall have no responsibility in respect of the terms thereof, whether directly or indirectly. Book Now Limited provides a booking service, and reserve the right to alter any arrangements or to cancel the booking due to unforeseen circumstances.

All bookings for accommodation are made by Book Now Limited as an agent for the establishment concerned on the understanding that they shall not accept any liability whatsoever for any injury, loss, damage, accident or delay caused by or in any way connected with the acts or defaults of any company or person engaged in carrying out the bookings, or of any proprietor or servant, or any liability whatsoever arising in any way directly or indirectly in connection with the making of the said booking.

6. Complaints

In the case of any problem or complaint, please inform Book Now Limited at the earliest opportunity, so that we can rectify the situation as quickly and efficiently as possible. We can be contacted at info@booknow365.com quoting your reference number. As a matter of course we ask customers to review their experience by email 6 days after their arrival. A copy of your response is sent automatically to the hotel manager.

Book Now Limited cannot accept responsibility for hotel facilities, which are temporarily not available, are under renovation or not suited to individual tastes and preferences. Redecoration and maintenance that is necessary to the upkeep of the hotel may take place without prior warning. The hotelier or supplier will endeavour to keep inconvenience to a minimum. The effects of normal wear and tear can be expected in a hotel and these are beyond our control. Book Now Limited cannot accept responsibility for any disturbance or inconvenience to the client beyond their control nor for accidents in a hotel or loss caused by management or staff.

7. Accuracy of Information

The information in London Hotels Network has been obtained from the company’s knowledge, personal experience, from guides and from individual hotel brochures. Whilst every reasonable care has been taken in compiling the information supplied and ensuring its accuracy and compliance with consumer laws, Book Now Limited cannot accept responsibility for any errors, omissions or miss-information regarding accommodation facilities, prices, services, classification or any other information in the site. Furthermore Book Now Limited does not accept liability for any loss or damage arising there from.

8. Indemnification

By using the reservation service of Book Now Limited the user indemnifies Book Now 365 against all third party actions or claims arising from any act or omission pursuant to the agreement. The listing of any premises on London Hotels Network is not and should not be taken as a recommendation from London Hotels Network or a representative that the premises will be suitable for the user's purpose.

Book Now Limited has the right to change the terms, conditions, and notices under which this Web site is offered. Book Now Limited has ownership of the information contained in London Hotels Network and it can not be reproduced or published by anyone without our prior consent.

Thank you again for visiting London Hotels Network

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